4 MIN READ
UPDATED FEB 17, 2026Overview
Toku allows you to manage the personal data we store on your profile. Through the Data Control page in the Toku platform, you can:
- Request a copy of all controlled personal data points Toku has on your profile.
- Request deletion of your personal data from Toku's systems.
- Manage your marketing consent preferences (opt in or opt out of promotional communications). Once you submit a request, the Toku team will review and process it within 1 - 3 business days to ensure compliance with applicable data protection regulations and organizational policies. You will receive a confirmation once your request has been processed.
Who Can Use This
Any employee or contractor with an active login to the Toku platform (https://app.toku.com) can submit a data control request.
Step-by-Step Instructions
Step 1: Log In to the Toku Platform
Go to https://app.toku.com and sign in using your credentials.
If you have trouble logging in, contact [email protected] for assistance.
Step 2: Navigate to Data Control
From the left-hand navigation menu, scroll down and click Data Control. This will open the "Manage Your Data with Toku" page.
Step 3: Choose Your Action
On the Data Control page, you have two options:
Option A - Request My Data: Click the blue Request My Data button. This sends a request to Toku to provide you with a copy of all controlled personal data points stored on your profile. After the request is processed, you will receive a confirmation with access to your data.
Option B - Delete My Data: Click the red Delete My Data button. This initiates a request to permanently delete your personal data from Toku's systems. Important: Deleting your data is a permanent action and cannot be undone. For data deletion requests, you will also need to email [email protected] to confirm the request.
Step 4: Confirm Your Request
After clicking either button, a confirmation prompt will appear on screen. Click Confirm to officially submit your request to Toku for processing. If you change your mind, you can close the prompt without confirming and no request will be submitted.
Step 5: Wait for Processing
Toku's team will review your request within 1 - 3 business days. You will receive a confirmation once the request has been processed.
Managing Marketing Consent
The Data Control page also includes a Marketing Consent section where you can manage whether you receive promotional communications from Toku (including updates on products and services, newsletters, events, and other educational content).
- Your current opt-in or opt-out status is displayed on the page.
- To change your preference, click the Opt In or Opt Out button (whichever is displayed based on your current status).
Quick Reference
| Action | What It Does | What to Expect |
|---|---|---|
| Request My Data | Sends a request for a copy of all personal data Toku stores on your profile. | Processed within 1 - 3 business days. You'll receive a confirmation once complete. |
| Delete My Data | Requests permanent deletion of your personal data. This cannot be undone. | You must also email [email protected] to confirm. Processed within 1 - 3 business days. |
| Marketing Consent | Toggles whether you receive promotional communications from Toku. | Takes effect immediately. Your current status is shown on the page. |
Frequently Asked Questions
Q: Where do I find the Data Control page? A: Log in to https://app.toku.com, then click Data Control in the left-hand navigation menu. It is listed below Expenses.
Q: How long does it take to process my request? A: Toku will review and process your request within 1 - 3 business days. You will receive a confirmation once it is complete.
Q: Can I undo a data deletion request? A: No. Deleting your data is permanent and cannot be undone. Please make sure you understand the implications before proceeding. If you are unsure, contact [email protected] before submitting a deletion request.
Q: Do I need to do anything extra for a data deletion request? A: Yes. In addition to clicking the Delete My Data button in the platform, you must also email [email protected] to confirm your deletion request.
Q: What personal data does Toku store? A: Toku stores controlled personal data points on your profile related to your employment or contractor relationship. To see exactly what data is stored, submit a Request My Data request and you will receive a full copy.
Q: I can't find the Data Control option in my menu. What should I do? A: Make sure you are viewing the correct profile type (Employment or Contractor) using the dropdown at the top of the left-hand menu. If you still cannot see Data Control, contact [email protected] for help.
Need Help?
If you have any questions about data control requests, need assistance with the process, or want to discuss the implications of deleting your data before proceeding, please contact [email protected].