Authorized Contacts for Account Support and Changes

Summary

Only verified Toku Org Admins can contact Toku to request account information or changes. This protects customer privacy, reduces fraud risk, and keeps communications coordinated with your team and ours.

Why we require Toku Org Admins

• Privacy and security. Payroll and token details are sensitive. We only discuss account information with people who are already authorized on your account.
• Accuracy and alignment. Requests should come from the people responsible for your program so changes stay consistent with your internal approvals.

Who is a “Toku Org Admin”

A Toku Admin is a person listed as an admin in your Toku account, and visible to our team as an admin for your organization. If you are not an admin, please contact one at your company to help with your request.

How we verify admins

When you contact us, we may verify your admin status by:

• Matching your email to the admin list in your company Toku account

How to add or manage Toku Org Admin permissions

• See this article for more details.