Requesting Changes to Personal Information as a Contributor

⚠️ Contractor invoice and payment deadlines: late action means late payment

• Contractors: submit invoices by the 19th of each month. A saved draft is not a submitted invoice.
• Admins: approve invoices by the 21st of each month. Submission alone does not authorize payment.
• Funding: Toku must receive cleared funds 4 - 5 business days before payout. Initiating a transfer or sending proof of payment does not meet the deadline.
• Standard monthly payout: the last day of the month, provided submission, approval, and funding deadlines are met. Late submission, approval, or funding will delay payment. Every day of delay pushes payment back by at least one day. A missed payment cycle can cause a longer delay; the invoice due date is not a guarantee of payment.

Automation does not remove these deadlines. Earlier published holiday deadlines take precedence; see Toku: 2026 End-of-Year Payroll & Payment Guide.

Below is an overview of how to request changes to your personal information.

👤 Personal Information Change Deadlines

To ensure payroll and payments are processed accurately, any updates to employee or contractor personal information that impact funds must be submitted before the monthly cut-off dates.

Open your account

1. Go to https://app.toku.com/
2. Login using your username and password
3. If your company has 2FA enabled this will be another step in the log in process

1. Go to “Employment Info”.
2. Click on “Request Changes to Personal Information”.

1. Fill out all required fields and click “Submit Request”.

1. Toku will review the request and approve of the changes on the next available upcoming payroll (based on submission date)