Canada Employee Benefits Overview

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Summary of Health Insurance (Sun Life)

WorkCo provides a fully employer-paid group benefits package through Sun Life. Coverage is available for all regular full-time employees and their eligible dependents.

Enrollment & Eligibility Deadlines

You will be contacted directly by Toku’s local benefits broker (Sterling Brokers) within your first month to assist with your Sun Life enrollment. Coverage is applied to your start date and retroactively applied.

No action is required until you receive their outreach.

• If the broker does not receive your completed enrollment documents within 31 days of your hire date, late-application limitations or restrictions may apply.
  • For changes to dependent or spousal coverage during your plan year, notify the plan administrator within the same 31-day window.
    • Plan Administrator (Sterling Brokers): 📧 [email protected]

Extended Health Coverage

Coverage Overview

• Extended Health Care benefits provide coverage for eligible medical expenses that are not fully covered by provincial health insurance plans, subject to the terms, limits, and conditions of the policy.

Prescription Drugs

Hospital & Travel Coverage

Paramedical Services

Paramedical services are reimbursed at 100%, up to a maximum of $500 per person, per specialty, per benefit year.

Eligible practitioners include licensed:

• Massage therapists
• Psychologists or social workers
• Physiotherapists
• Chiropractors (maximum of one x-ray examination per benefit year)
• Naturopaths
• Acupuncturists
• Dietitians
• Audiologists
• Osteopaths or osteopathic practitioners (maximum of one x-ray examination per benefit year)
• Podiatrists or chiropodists (maximum of one x-ray examination per benefit year)

Virtual Health Services

• Teladoc Medical Experts Overview
  • Provides expert medical opinions for serious or complex medical conditions
  • Includes help reviewing diagnoses, treatment plans, or next steps
  • Does not replace your primary care provider
  • No claims submission required
• Lumino Health Virtual Care
  • 24/7 access to confidential virtual support
  • Includes mental health counseling, wellness resources, and general guidance
  • Services are accessed directly through the Dialogue platform
  • No out-of-pocket cost for eligible services

Dental Coverage

Coverage Overview

• Benefit Year: January 1st - December 31st

• Deductible: None Reimbursement Levels

• Preventive procedures: 100%

• Basic Procedures: 100%

• Major Procedures: 50% Maximums

• Annual Maximum: $1,500 per person per benefit year

• TMJ Procedures:

  • Separate lifetime maximum of $1,000 per person (not included in the annual maximum)

Vision Coverage

Coverage Overview

• 100% reimbursement up to $250:
  • In any 12-month period for a person under age 18
  • In any 24-month period for any other person

Short - Term Disability

Coverage Overview

• Short-Term Disability benefits provide income replacement when an employee is totally disabled due to illness or injury, subject to the terms of the policy.
  • Benefit amount: 66.67% of weekly basic earnings
  • Weekly maximum: $1,000
    • Maximum Benefit Period: 16 weeks
  • Elimination period:
    • Accident: None
    • Illness: 7 days of uninterrupted total disability
    • Eligibility begins immediately if hospitalized

Long - Term Disability

Coverage Overview

• Long-Term Disability benefits provide income replacement for prolonged periods of total disability.
  • Benefit amount: 66.67% of monthly basic earnings
  • Monthly maximum: $7,500
    • Elimination period: 17 weeks
    • Maximum benefit period: Until the end of the month in which age 65 is attained

Life Insurance and Accidental Death and Dismemberment (AD&D)

Coverage Overview

• Employee Life Insurance
  • Two times annual basic earnings, rounded to the next higher $1,000
    • Minimum: $20,000
    • Maximum: $400,000
  • Dependent Life Insurance
    • Spouse: $5,000
    • Child: $2,500
• Employee AD&D
  • Benefit amount: Equal to the amount of Employee Life Insurance *If Life Insurance coverage terminates or reduces for any reason other than at the employee’s request, coverage may be converted to an individual policy with Sun Life without evidence of insurability, subject to Sun Life’s conversion provisions.

*Coverage reduces to 50% of the insured amount upon attainment of age 65

Summary of Retirement (Canada Life)

WorkCo Canada offers a Group RRSP (Registered Retirement Savings Plan) and a Group DPSP (Deferred Profit Sharing Plan) to help employees save for retirement. Participation is voluntary, but enrolling allows you to receive employer matching contributions.

Eligibility & Enrollment Instructions

• Enrollment Instructions You can enroll online using Canada Life’s enrollment portal - please follow the instructions in the welcome email.

💡 You must complete enrollment within 7 days of using the temporary access ID and password, or you will need to restart.

Eligibility

• All full-time employees are eligible.
• You can join any time after your hire date.
• If you choose not to participate, your employer may ask you to sign a declination form.

How Contributions Work

Your Contributions - Group RRSP

• You may contribute 1% - 4% of your earnings via payroll deduction.

• You may also add extra voluntary contributions (unmatched), as long as you remain within your personal CRA contribution limit.

• Contributions are immediately vested—these funds are always yours. Employer Contributions - DPSP

• WorkCo will match your RRSP contributions up to 4%, contributing the same amount to the DPSP.

• All employer DPSP contributions are also fully vested immediately. You can expect your contributions in your account three to five days after your pay stub check date.

Post-Termination Action Items

What happens to my RRSP when I leave the company?

• Once your termination is processed, Canada Life automatically prepares a termination package and sends it directly to your email on file.
• The package outlines:
  • Your current RRSP balance
  • The options available to you for your RRSP moving forward
  • Any actions you may need to take

• There is no automatic or predetermined outcome for your RRSP. Your options can vary based on individual factors.

What should I do next?

• Canada Life recommends that you contact them directly after receiving the package so you can speak with a retirement specialist. They’ll review your situation and help you understand which option may be best for you. Their retirement specialist contact information is located the termination package you are provided, but can also be contacted at (800) 724-3402. Do I need to act immediately?

• The package will include any applicable timelines and instructions. Speaking with a specialist is the best way to understand your next steps.

Annual CRA Limit

• The CRA allows annual RRSP contributions up to 18% of prior year earnings, to a maximum annual dollar limit, plus unused carryforward room.
• Earnings Definition
• Base salary
• Overtime
• Bonuses